Build quality isn't as good as my E71, though it's pretty good. when working on the qwerty, it feels a bit cheap in my hands, though I suspect that's a common problem with phones of this genre. Application-wise, everything worked, except for repeated problems she had with the built-in Mail for Exchange support (Google Sync for Mail, Contacts & Calendar). This was positively awful. So unreliable, that we wound up purchasing a license for RoadSync, which has proven to be quite acceptable for her. This fact demonstrates that it wasn't a service-related problem, rather a software one.
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