I love this phone. I had a samsung black jack and couldn't get the most out of that phone for many reasons. The LG Neon GT365 cell phone was easier to text from because it had a larger keyboard surface. There haven't been any accidental redials due to inadvertently pressing a key. The keyboard is hidden under the cover. The faceplate slides to the side to reveal the keyboard.
The only negative that I have to report is with Amazon, not the actual phone. Unfortunately, once you buy 1 phone, you are not allowed to buy anymore. I spent 45 minutes with various Amazon customer support personnel trying to be able to purchase a second phone as a Christmas gift for someone. The Amazon customer service staff (four different people)could not override a software issue that wouldn't allow another phone to be purchased a few weeks after the first purchase. They even transferred me to their wireless site. Same problem. Alas, I was forced to buy it at Walmart. It's a great deal but it's not really widely available for purchase. I referred a friend to the site in order to purchase the phone as gifts and he was able to purchase 2. It's unclear why I was not allowed to purchase 2, but he was.
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